3872 College Street in College Park, Georgia.
Frequently Asked Questions
Q: What are your business hours?
A: We are open 24/7. 6:00 am to 10:00 pm are our regular hours, however if you need to get your pet after 10 pm, please call ahead. We always have someone making sure your pet is safe and comfortable, but the doors lock after 10 pm.
Q: Are you open on weekends and holidays?
A: Yes! We understand those are the times when our services are most needed. We are happy to make your travels easier.
Q: Can I bring my pet’s bedding and toys?
A: We provide your dog with our beds and blankets. We are only able to include personal items in our suites.
Q: Can I bring treats for my pet?
Q: Do I need to bring my pet’s own food?
A: We recommend keeping your pet's diet consistent. Please, bring your pet's food sectioned out into the portions the amount of food they will need during their stay and include any special instructions. If you forget or run out, we will provide your pet with our house brand for $4 per day. We also greatly appreciate it if you individually bag your dogs meals for us before you drop them off, thank you!
Q: What if my dog is not eating very well?
A: We offer wet dog food as an additive to be mixed in with your dogs food for $2 a meal. We will call to get your approval before any additive is added.
Q: Do I need to make a reservation?
A: Yes, you must make a reservation and provide your pets updated vaccination records.
Q: Will you administer medications for my pet?
A: Yes, we have experience staff on hand to handle most pet medications. Please, make sure we have the correct amount of medication for your pet's entire stay and clear instructions. There is a small medication administration fee of $1 per day.
Q: Is your facility heated and air conditioned?
A: Yes, it is kept at a comfortable temperature, year round.
Q: Can my pets stay together in the same den?
A: Yes, we are happy to board pet siblings together. Because they'll be in close proximity, please only board siblings together who get along very well. See our multi-pet pricing for details.
Q: Do you require my pet to be vaccinated?
A: Yes. Dogs must have rabies , DHLPP (five-way), bordetella (intranasal or intravenous), vaccines. Cats must have rabies and FVRCPP. This policy is strictly enforced to insure the health and safety of all four legged clients. Please, upload, fax or email vaccine records to us before your arrival. Fax: 404-762-1555. Our staff are trained to administer 5-Way and bordetella, as well. Dogs that have not ever received the distemper or bordetella vaccine before, and are over 1 years of age, will not be able to play in group if they are getting the vaccine here with us. We do not require the canine flu vaccines, but do highly recommend them. We will be requiring the H3N2 canine influenza vaccine beginning January 1, 2018.
Q: Where are you located?
A: We are conveniently located just a few minutes from Atlanta Hartsfield Jackson Airport in College Park, Georgia. Our address is 3872 College St., College Park, GA 30337. Be sure to look for the green awnings!
Q: Do you offer military discounts?
A: Absolutely! We offer 10% off boarding for our military and airport or airline personnel.
Q: Are there any kinds of dogs you don't accept?
A: Because we want to have the most relaxing and comfortable atmosphere possible, we don't allow male Pit Bulls that are not neutered. Pit Bull includes American Staffordshire Terrier, American Pit bull terrier and Staffordshire bull terrier. We also can not accept aggressive pets for the safety of our team members and our 4 legged guests. Pets in heat, diabetic, epileptic, and other pets requiring medical care will not be excepted. We recommend your vet for those situations.
Q: Why is my dog so tired when we get home from boarding?
A: From all the playtime! When you're dog is with us, they are getting a lot more play time than they are probably used to at home. Being tired and sleepy the days after boarding is totally normal, and means that your dog had a great time with us!
Q. How do you determine which boarding dogs get to play all day with the day care dogs?
A. Boarding dogs are allowed to play in the group based on: they are not aggressive, they are spayed/neutered, and they get along with others!
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